Privacy Policy
Your privacy matters. This page explains what information Alberta Strong collects, why we collect it, and how we protect it.
Section 1 — Who We Are
About Alberta Strong
Alberta Strong Junk Removal & Hauling provides residential and professional junk removal, cleanout, hauling, and Community Connection services throughout our service area.
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.
Section 2 — Information We Collect
We may collect information including:
- Name
- Email address
- Phone number
- Property address for service requests
- City and postal code for Community Connection requests
- Photos you voluntarily provide
- Details submitted through our website forms
- Information required to prepare estimates or provide services
Section 3 — Why We Collect Information
We collect information to:
- Respond to enquiries
- Prepare estimates
- Schedule services
- Manage Community Connection requests
- Communicate with customers
- Improve our website and services
We only collect information that is reasonably necessary for these purposes.
Section 4 — Community Connection
Information submitted through Community Connection is used only to:
- Review requests
- Contact applicants
- Coordinate potential item matches
- Manage the Community Connection program
Submitting a request does not guarantee that a suitable item will become available.
Section 5 — How Information Is Stored
Information submitted through our website may be stored securely through trusted service providers used to operate our business, including website hosting, customer management software, and form services.
We take reasonable steps to protect personal information from unauthorized access.
Section 6 — Analytics
Our website may use services including:
- Google Analytics
- Google Search Console
- Microsoft Clarity
These services help us understand how visitors use our website so we can improve it.
Section 7 — Sharing Information
We do not sell personal information.
Information is shared only when reasonably necessary to operate our business or when required by law.
Section 8 — Your Rights
You may contact Alberta Strong to:
- Request access to your information
- Request corrections
- Request deletion where appropriate
Section 9 — Changes
This Privacy Policy may be updated from time to time.